GENERAL TERMS & CONDITIONS OF USE AND TRADE
referred to as the "Website"), is the web site hosted by the Online
Store under the trade name "www.annaraxevsky.com”, which exhibits, promotes and
sells footwear, accessories and more through the Internet. www.annaraxevsky.com and
the Website are owned by the company under the name "RAX CLOTHING Ltd"
and the distinctive title "RAX CLOTHING", located in Peristeri, Souri
20 in Greece (VAT: EL800835668, General Electronic Commercial Registry Number 142527602000), telephone +302105781303, email
email@example.com (hereinafter "www.annaraxevsky.com" or "Online
Store", "annaraxevsky.com", "Business") "," Company
"," us "," us "," us "), which also manages
These General Terms and Conditions
of Use of the Website and Purchases, which constitute as an integral part and
"General Terms" or " Terms "), define the terms and
conditions that you hold in any of your properties, that is, the visitor, User
of the Services, Consumer / Buyer, Member, (hereinafter" User
"," Consumer "," you "," you " ","
Your ") browse our Site, make use of its content and its Services (eg Member
Subscriptions, Newsletters), and / or transact in our Online Store by
purchasing and governing your sales agreement with www.annaraxevsky.com for the
purchase of products from our Online Store Store.
Before accessing the Website and
using its Services or making purchases at our Online Store, we invite you to
consult the Terms and Conditions and make sure you agree with them. In the
event that you disagree with any of these Terms and Conditions, you must not
take any action to use any of the Services at www.annaraxevsky.com, including your
simple browsing at our Online Store. However, if you would like any
clarification or information regarding the Terms and Conditions, or if you have
any disagreement, reservation or query regarding it, you may contact our
Customer Service Department at www.annaraxevsky.com, by contacting one of the ways
listed at relevant section "Contact" before performing any of your
actions at www.annaraxevsky.com.
By taking any action on our Online
Store, however, such as browsing through it, subscribing to our Business or
Newsletter, or purchasing our Products, you acknowledge that you have read,
understood and unreservedly accepted the Terms and Conditions.
Your regular visit to the Website
to monitor any changes to the Terms and Conditions is deemed necessary, as
www.annaraxevsky.com reserves the right to modify, renew, delete, add, unilaterally a)
these Terms and Conditions, as a whole (b) its policies; (c) the services
provided; (d) the technical specifications of the Website (hereinafter referred
to as the "Changes") at its sole discretion and / or when any change
to the above is required by the law, possibly without your notice or your
consent, but always in the context of business ethics and the limits set by
law. www.annaraxevsky.com undertakes to notify you of any changes to the above through
the Website, which will take effect from the date of posting on this Website.
It is clarified that any changes to these Terms and Conditions do not
constitute an order or other transaction or use of services that you have already
performed prior to the entry into force of the Changes in accordance with the
foregoing and our Company has accepted. However, if you would like any
clarification or information regarding the changes, or if you have any
disagreement, reservation or query regarding them (the changes), you can
contact the RAX Clothing Ltd Customer Service at one of the ways listed below.
in the relevant "Contact" section, before performing any of your
actions at www.annaraxevsky.com. Any action, use or transaction you make at www.annaraxevsky.com
after the changes made in the foregoing shall be deemed unconditional
Please note that any information /
clarification provided to you in accordance with the above Terms and Conditions
by our Customer Service does not constitute a substitution, substitution or any
modification of the Terms and Conditions, as provided solely to assist you, and
our Terms and Conditions constitute our sole and exclusive agreement.
RAX Clothing Ltd. reserves the
right at any time, if without cause, without notice to the User, to terminate,
suspend or terminate the operation of the Website / Online Store or certain
Services or the marketing of certain Products.
Your use of this Website and any
transaction you make to our Online Store is at your sole risk.
THE ADMISSION OF TERMS Accordingly
USERS DECLARE SPECIFICALLY AND HIGHLY to have legal age ALLOWS binding FROM
THESE GENERAL CONDITIONS CONCERNING THE USE OF SERVICE AND PRODUCTS OF RAX
2.1 PROVISION OF
GENERAL INFORMATION - BLOG
The information provided by
www.annaraxevsky.com is complete, true, valid, whether related to our identity or the
products provided by our online store (eg Product Description). The above
guarantees are without prejudice to any technical or typographical errors that
cannot be foreseen or have been caused unintentionally or because of
interruptions to this site or even force majeure.
2.2 SUBSCRIBE TO
Your registration with Newsletter
www.raxta.gr is done at your will and is not a mandatory process for purchasing
from the Online Store. However, those who open an Account at www.annaraxevsky.com
(hereinafter referred to as "Members") will be able to receive our
newsletters and other promotional material at the email address they will
report to us during this process (Account Opening) . Subscribing to the
Newsletter Service at www.annaraxevsky.com is possible and non-Members complete by
entering your email address in the appropriate field on the Website. Upon
completion of your subscription to the Newsletter Service at www.annaraxevsky.com, you
give us your express consent to be sent by RAX Clothing Ltd. information and
promotional material on its products and services and / or other online stores,
as well as related advertising messages.
RAX Clothing Ltd. is not
responsible if Newsletters are not delivered to their destination, although it
makes every effort with ISP's (Internet Service Providers) to deliver them.
Newsletters may end up in the spam folder, so please check regularly that they
are not stored there. If you no longer wish to receive newsletters or wish to
be completely unsubscribed from the newsletter system of RAX Clothing Ltd, you
may notify us using the Contact Form of the Website or via the corresponding
link displayed in our Newsletters you receive.
The Company reserves the right to
advertise on various websites of its choice on the Internet and to use
affiliates or third party advertising companies, as appropriate. Cookies are
used when viewing these ads but do not use data that identifies Users
personally. For more on RAX Clothing Ltd's Cookies Policy, read our Cookies
Our Company reserves the right to
display third party advertisements through the Website. Ads may contain
external links to third-party websites. We take all appropriate measures at
www.annaraxevsky.com to check that the ads and their content are lawful, do not
infringe upon the rights of third parties, are not offensive, false, deceptive
or misleading, prohibit the posting of ads on the Website or abusive content,
or any other inappropriate content at its sole discretion. All ads are reviewed
to be relevant to our community and to respect the rights of third parties,
whether natural or legal. However, no advertising may imply that it is
endorsed, endorsed or made in collaboration with RAX Clothing Ltd. In addition,
we take all appropriate measures to identify any advertisements that violate
the above and are in violation of the law, however we do not guarantee the
appropriateness and legality of these advertisements and may, at any time, Our
Company decline any advertising for any reason whatsoever it deems appropriate.
, even after its publication.
2.4 EXTERNAL LINKS
The Website and its individual
websites may contain links to third party sites whose information and data
protection practices are different from those at www.annaraxevsky.com. www.annaraxevsky.com
and our Company are not responsible for any information or data protection
practices used on third party websites. Before using other websites, it is
recommended that you read and understand the terms of their use and their
policy, quality and completeness of the services of other web sites to which
RAX Clothing Ltd may refer through "links", hyperlinks or advertising
banners. Our Company shall in no way be construed as agreeing or accepting the
content or services of the pages to which it refers, or in any way linking
By using this Website and using its
Services, you agree to receive electronic communications from us and you agree
that they fully comply with all legal written communication requirements
regarding the reason for their creation. Any complaints, comments, suggestions,
etc. you would like us to submit, please contact our Customer Service through
the "Contact" section.
2.6 SOCIAL MEDIA
Users and Members may follow our
Company through its Facebook, Linkedin, Instagram, Twitter, Pinterest, Youtube
(hereinafter referred to as "SocialMedia") websites to learn about,
comment on and participate in special promotions and competitions of. Any
products or services we offer through Social Media and all information that is
disclosed, submitted or offered through its Social Media accounts will be
subject to these General Terms and Conditions, unless otherwise agreed. In
addition, any interaction you may have with Social Media may allow access to
and access to your personal accounts on Social Media. We have no access to, nor
control over, these services and are therefore not responsible for the acts and
/ or omissions of social service providers. For this reason, we recommend that
you read these social media terms carefully.
3. GENERAL CONDITIONS
FOR SALE - BUY THROUGH THE online store (B2C)
Remote orders can only be made
online and by phone. Our Company does not receive or process orders placed by
email or through its Social Media pages. In addition, any order on the return
form on a desired product is not considered an order. Therefore the following
General Terms and Conditions apply to the terms and conditions under which
sales are made - through our Online Store and by telephone (hereinafter
referred to as the "General Shopping Terms"). The Seller is the
RAX Clothing Ltd through our
Website promotes, promotes and sells to our Consumer (B2C) products such as
clothing, footwear and accessories (hereinafter referred to as
The information accompanying the
Products displayed on www.annaraxevsky.com is complete, true, valid and up-to-date,
and these photographs represent a true, realistic and accurate representation
of our Products, however the above warranties are without prejudice to any
technical or typographical deficiencies or errors, which cannot be foreseen or
have been caused unintentionally or because of interruptions to this Website or
even force majeure.
Specifically regarding the
information provided on the availability of the Products, RAX Clothing Ltd. has
taken all necessary technical and other means to immediately update the
availability of our Products, but has an express reservation as to the validity
of the Products available at the Online Store, as they may be updated within
one (1) hour of time of their modification.
RAX Clothing Ltd. reserves the
right to choose at its discretion and at its discretion the products available
for sale, and may from time to time withdraw or renew them freely and without
any obligation to give you notice, consent or / or information. The same applies
to any offers, discounts and any pricing policies that are followed from time
to time, as long as this is at our sole discretion.
All products are available for
personal use only and not for commercial use, such as resale.
All products have a label containing
information on the composition of the product as well as any washing
instructions. These instructions are not attached to the product.
3.2.1 Basic Requirement
In order to be able to place your
order you must first check if the country and / or postal code of the area in
which the products you wish to purchase will be shipped is currently served by
our Company. Our Company except Greece, Cyprus, mainly executes orders to all
countries listed on the International Destinations Shipping List with the
courier company General Mail with which you work with your order shipments. If
the country / postal code-area you typed is not served, you can contact us at
210-5781303, or by sending an email to firstname.lastname@example.org
3.2.2 Order placement -
Completion of a sales contract
Use the categories NEW ARRIVALS,
CLOTHES, ACCESSORIES, etc located in the central MENU of the Website, navigate
to it and find what you are looking for.
Check the Products you wish to
purchase in the shopping cart by clicking on the "Shopping Cart" link
/ icon at the top right of the Website. You can use the remove / delete button
to remove Products from your shopping cart before completing your order.
Please note that it is possible to
book Products you are interested in for one (1) week. In particular, place your
order through our online store adding to your comments the booking of the
product you have selected. If you do not cancel your reservation by contacting
us at 210-5781303 up to one (1) business day before the expiry of the
reservation deadline, or by sending an email to email@example.com, this will be
executed by us. normally and in accordance with these Terms. The same procedure
is followed in the case of telephone orders. When submitting your order for the
product, we recommend that you make a cash payment as otherwise your card or
your PayPal account will be charged.
In order to complete your order,
you must provide us with some of the information necessary to process your
order, including personal information, payment and shipping information, etc.
This information is: name, surname, email, Telephone, postal address (street,
number, city, postal code, country and your card details if you choose to pay
by credit card.
Registering as a Member at
www.annaraxevsky.com to open your own Account is not a prerequisite for submitting
your order and making a purchase from our Online Store. However, opening your
own Account allows you to access your order / purchase history and a list of
your favorite Products in our store.
The process of registering as a
Member and opening your Account at www.annaraxevsky.com is quick and simple: either
via Facebook or registering your email and password - password. Membership and
membership is free, personal, non-transferable and non-transferable. You assume
responsibility for the information you provide us and Anna Raxevsky relies solely on
your personal information. Your Personal Information you provide to us when you
register as a Member is processed solely by us for the purpose of creating an
Account at www.annaraxevsky.com for your convenience regarding the purchase and
delivery of Products you purchase from our Online Store (eg to ensure the ability
to communicate with you, to complete, ship and deliver your order, to pay and
secure our financial transaction and to send you Products purchased) and
furniture for sending you our newsletters and other advertising, promotional
updates. With respect to the collection and processing of your personal data,
and Policies declare that you have read, understand and fully and
unconditionally accept. All of your personal information collected through the
special online form is absolutely necessary to conduct the above transactions
and your registration indicates your full consent. In case of change of
information, you must inform us immediately of your new information so that it
is always complete, true and up-to-date. By registering in accordance with the
above, you expressly consent to the collection and processing of your
at www.annaraxevsky.com. You may at any time obtain your consent to the collection and
processing of your personal data you have provided to us, by deleting a Member
by sending an email to firstname.lastname@example.org
Also you can open an account at
www.annaraxevsky.com through your Facebook account. In this case, RAX Clothing Ltd
will ask you to grant us access to any information you have stated on Facebook
to be public. For more information about your data and how we use it, please
You can access your data at any
time, or you can also promptly delete or correct your data, temporarily disable
it from Anna Raxevsky, freeze it or not by following it as above email process to us.
In any case, however, your information is retained by RAX Clothing Ltd only as
long as you are a Registered Member.
Membership is only possible for
natural or legal persons with full legal capacity. Minors (persons under 18)
are excluded from membership.
Once you have placed the finished
Products in your Shopping Cart, you have one more step left to complete your
order, the "click" on the "ORDER COMPLETION" button.
Your orders can be placed at any
time of the day and on a daily basis with no exceptions.
By filling in your details as above
and clicking on the "Complete Order" button, you will see your entire
order with its complete details, including payment and shipping information. If
you agree, you have one more step left to submit your order: click through to
your Terms and Policies have been accepted, you click on the "COMPLETELY
ORDER" button, whereupon your order is completed and submitted to our
You are required to provide
complete and true information when submitting your order. Upon completion of
your order you state that you are a legal / authorized user of the credit or
debit card you provide to us and that there is sufficient balance available to
cover the value of the Products you purchase. Our Company may (but is not
obliged to) review the payment information you provide to us when you choose to
pay by credit card or online payment providers online to safeguard our
financial transactions. Should any discrepancy, error or any other nature of
the problem arise or exist, it may at its sole discretion reject your order.
Once you place your order, you are
then logged in with our affiliate payment provider, depending on the payment
method you choose.
Once your order payment has been
successfully completed, the system at www.annaraxevsky.com will automatically send you
a message to the email account you have indicated at the time of submission of
your order, which will notify you that we have received it this will list the
Products you have ordered and all the terms of your order and your order
number. It is noted that: a) in the event that you have opted for payment by
payment, the confirmation of the order according to the above will be sent to
you upon submission of your order, and the Products will only be delivered to
you with full payment of the Products in due course deliver these to you.
Upon completion of the order stage
according to the above, RAX Clothing Ltd then examines whether it (order) can
be executed as it stands and there is no reason to reject it in accordance with
the terms herein. If it is considered that it can be processed in its entirety,
the process of sending your Products to our affiliated courier company or
another affiliate is initiated, so we will send you a message to the email
account you have indicated to us at the time your order is placed. , which will
let you know the shipping / shipment number. With this number you can keep
track of the order of your order until it reaches the place of delivery you
have indicated in your order.
Delivery time and costs depend on
many factors, such as location of delivery, quantity of Products, etc. For more
information on delivery time and shipping cost, please visit the relevant
In the event that upon receipt of
your order, we find any sudden shortage of any of the Products you ordered or
delay in delivery unexpected, or temporary unavailability of any of the
Products the other issue - a problem that makes your order partially acceptable
and executable by us, (eg a Product has been delayed by our supplier due to
shipping, force majeure, etc., so we do not have it (b) there is a force
majeure event, such as indicative of extreme weather events, strikes, or any
event outside our sphere of influence and control, which may affect the
shipment and delivery of your order, (c) ) there is a lack of sufficient In
stock, we will contact you directly on the contact details you have provided
when submitting your order in order to agree with you on any modification,
correction and / or cancellation of your order. if this is not possible within
two (2) days of the date of completion of your order, we will send you an email
with the part of the order that RAX Clothing Ltd may execute and the remainder
of your order it cannot be executed by us, it will be canceled. Therefore,
based on the above, the new email we send to you will be the notification of
receipt of your order and our Company will have to execute it. In case you have
paid for the canceled order, our Company will refund the amount corresponding
to the canceled Products as soon as possible.
Important Legal Clarification:
Sending us your order confirmation as above, although it states the voucher
number your order will receive from the carrier, is not an acceptance by us of
your order, just a confirmation - notification that we received it. The order
you submit to www.annaraxevsky.com is a suggestion on your part to our Company to
purchase the Products listed therein. In order for a sales contract to be
concluded between us, we must also accept your order as it stands. Such
acceptance is effected by us when we send you the email confirming that your
order has been shipped as such. It is clarified that if your order confirmation
message does not include some of the Products included in your order, these
Products do not form part of our sales contract and if returned, we will refund
the corresponding amount. as soon as possible, while acknowledging and
accepting that our Company owes you no compensation in this case. However, the
Contract will only be executed once the Products are paid, that is, once your
card is credited, or your order is paid in the event of a deposit.
The duration of our contract of
sale is determined by the date on which we will send you the email confirming
that your order has been executed with the shipping number, until the last day
that you have the right to cancel the order, cancel or return the product, as
defined herein and by law.
Our Company does not keep track of
your orders, so you must at your own risk keep the notifications we send you
regarding your orders and transactions between us.
3.2.3 Telephone orders
You can place your order by phone
at RAX Clothing Ltd at the phones listed on the website www.annaraxevsky.com. The days
and times that phone orders can be placed are Monday - Friday from 9:00 -
17:00. During your phone call you will describe the Product you want to order
and provide us with the payment and shipping information listed on our page and
described here. And for the phone orders the same payment methods apply. For
the safety and proper execution of your orders, phone order calls can be
recorded and are proof of the contents of your order, as well as acknowledgment
of receipt of your order and confirmation of its execution. By placing an
order, you agree to these General Terms and Conditions and the policies
information you provide to us by telephone is not recorded. For the rest, these
Terms and Conditions apply.
3.3 Order Cancellation
3.3.1 User Order
In addition to the other cases mentioned
here, you can cancel your order in the following cases:
Before submitting your order, you
can technically remove the Quantities of Products from your cart that you do
not wish to order by pressing the 'X' button which activates the removal of the
Upon notification of receipt of
your order but prior to confirmation of acceptance by the shipment notice
within two (2) hours, you may cancel your order by emailing us at
email@example.com or by phone at 210-5781303, on days: Monday to Friday from 09:00
to 17:00. The email is deemed to have been received by us for the purposes of
this post, the next business day after its dispatch, and we may cancel your
order as set out above only if your relevant message has been received prior to
sending it to you confirmation of shipment of your products.
In addition, should RAX Clothing
Ltd modify your order in accordance with the terms herein, you may cancel your
order in whole or in part where it cannot be processed by us.
For orders shipped overseas, it is
true that if you wish to cancel your order before receiving the products, you
will be charged the shipping costs required for the return of the products to
our Company's headquarters in Greece.
Cancellation by RAX Clothing Ltd
In addition to the other cases
mentioned herein, www.annaraxevsky.com may cancel your order and / or the Sales
Contract at any stage in the following cases:
Due to a technical error the
Product you have ordered is unavailable and has not been able to update the system,
and / or when it is no longer possible to obtain it from our Company for any
reason or reason.
Due to a technical error, the value
stated in the Product, or its description is incorrect.
At our absolute discretion, we
consider that you are involved in unfair practices when placing an order, or
when you do not claim fair use of the ordering system of RAX Clothing Ltd.
In case of non-payment.
Failure to receive the Products in
accordance with the terms herein.
Execution of the order is contrary
to laws, rules and regulations.
In cases of force majeure.
Should the Ordered Product be
canceled, RAX Clothing Ltd will refund the money without undue delay.
3.3.3 Cancellation upon
receipt of the product
Upon receipt of the product, the
order is canceled by the exercise of the Right of Withdrawal as set out in the
relevant section below. Your refusal to receive your Products upon delivery by
the carrier is equivalent to a withdrawal, the right to exercise which the
provisions of Section below apply.
Although RAX Clothing Ltd takes all
appropriate technical and practical measures to ensure the accuracy and
accuracy of the prices quoted in our Online Products, there may be a technical
error in the price of one or more of the products included. in your order. Upon
receipt of your order and before receiving payment, we will check the prices of
the Products ordered. In the event of any error in the pricing of a Product you
have ordered, we will contact you as soon as possible and in any event prior to
shipment. It is at your discretion to proceed with the order with the correct
prices, modify it with due regard to the correct prices, or cancel it. If we
are unable to contact you, we will consider the order to be canceled.
Prices quoted in all of our
Products are in Euro, including VAT. and are considered final. For a detailed
overview of our charges see the relevant Section below.
3.5 DELIVERY OF
3.5.1 Place of delivery
The Products are delivered to the
address stated on order, within the Greek Territory, in Cyprus and abroad.
3.5.2 Delivery Method
The shipment time of the Products
you have ordered depends on many factors as there may be delays for reasons not
covered by our responsibility. See Section III.3.6 below for what applies to
delivery delays. The Products are shipped exclusively through courier company
General Postage for Greek Territory, Cyprus and International Destinations.
When you place an order, you may choose to receive or ship the Products. In particular,
the following apply, subject to force majeure and not at our own discretion:
Subject to those expressly set
to Friday, delivery times are as follows and are listed on the www.annaraxevsky.com
website at Shipping or Shipping Method.
However, note that the cost varies
according to the type of shipment according to the above. For information about
shipping costs, you should go to www.annaraxevsky.com in the Shipping or Shipping section.
Note: Any orders placed by 12:30 pm
(Greece time), processed by us on the same day, and beyond that time we process
orders the next day. Any orders placed on Fridays after 12:00 pm (Greek time)
and throughout the weekend, processing on Monday.
The above deadlines do not apply in
times of extreme weather or strikes and in any case of force majeure, which may
affect shipping and delivery times.
Please note that because their
billing orders are linked to our Online Courier System, we are unable to send
your products to another courier of your choice. Please contact 210-5781303 if
you have any problems or concerns.
Product deliveries are Monday
through Friday from 9:00 am until 17:00.
3.5.3 Delivery Delay
Our Company makes every effort to
ensure the timely and proper delivery of your Products, but we reserve the
right that the delivery of your Product (s) may be delayed if, by way of
indication, that the Product (s) is delayed. be shipped by our supplier due to
shipping problems, force majeure, etc., so we do not have it in our warehouses
when we calculate, (b) there is a force majeure event, such as indicative
extreme weather events, strikes, or any other event outside our sphere of
influence and control which may affect the shipment and delivery of your order,
(c) there is a lack of sufficient stock. In the above cases we will contact you
to ask if you would like us to deliver the order without the Product being
delayed or unavailable, or suggesting an alternative, or informing you of the
delivery time of the product which is not immediately available. available. If
you are not satisfied with our offer, you have the right to cancel the order in
whole or in part and to refund any money you have paid. In case of delay, you
can contact our Company at or at firstname.lastname@example.org where you can also cancel your
order in whole or in part.
3.5.4 Liability on
Please be advised that our Company
remains solely responsible for any damage or loss of your Products until you
(or any third party you may have authorized) acquire the physical possession of
If you are not at the stated
address at the stated delivery date to receive the Products, our shipping
company General Mail will try another two (2) times in the next business days
to deliver your order. In the event that the shipment fails to arrive then your
order will be automatically returned to us and registered as a Refusal. It is
expressly agreed and by way of exception to the general rule of liability
relating to us, you bear the responsibility for the loss or damage of the
Products, and the Products are held in accordance with the terms of your
shipping and at your own expense.
We note that our Company maintains
a special list of customers who have placed orders and have not received their
Products, (have refused or are not in the delivery address at the agreed time)
or have made high value purchases (over 300 Euro) and have denied receiving it
once more. Orders from customers listed in this list, in which payment has been
selected as a means of payment, even if successfully completed, are canceled.
If these customers choose one of the other payment methods then their order
will be shipped normally.
3.6 SHIPPING COSTS
Shipping costs of our company,
which are valid, are detailed for Greece, Cyprus and International Destinations
on our website www.annaraxevsky.com in the Shipping or Shipping section.
3.7 PAYMENT METHODS
The following payment methods are
available. You are asked to choose one of the following ways for each purchase,
since there is no possibility of a combined payment method for the same order.
3.7.1 Payment Method
Payment upon receipt of order. When
the courier company employee arrives at your place to deliver your products,
you pay in cash the value of your order (including and cost of replacement).
According to the applicable tax provisions for repayment of more than 500
Euros, no deposit is allowed, as no cash payment is permitted, so you will have
to choose another means of payment.
3.7.2 Payment by
Credit-Debit Card or PayPal
You can use Visa and MasterCard
credit cards for your transactions. Your transactions at our online store are
protected by state-of-the-art online security systems (RSA Encryption). For the
purpose of payment, fill in all the required fields (card number, expiry date,
CCV) in the respective bank environment. RAX Clothing Ltd. processes your card
details solely for the purpose of completing the transaction between us, namely
the repayment of Products you have purchased from our online store. Your card
number is not stored, so for every purchase in our store you wish to pay by
credit card, you will need to re-enter your card details. The processing of
4.1 Conditions for
exercising a right
You have fourteen (14) calendar
days to withdraw from the purchase you may have made through our online store,
without giving reasons or providing us with any explanation for your desire to return
the product (s). (unnecessary withdrawal).
The above fourteen (14) calendar
days deadline for the exercise of the right of withdrawal shall be the day
following the day on which you or any person you designate us to receive your
products (other than the carrier), obtain the physical possession of the
products. If you have ordered more than one product on an order and are
delivered separately, the deadline for exercising the right of withdrawal as
set forth above will start on the day following that on which you or any person
you designate us to receive the products. you (other than the carrier) acquire
the physical possession of the last good. In any event, if the expiry of the
deadline coincides with a weekend or a public holiday, it shall be extended
until the following working day.
In order to exercise the right of
withdrawal referred to in Article 4.1 above, you must notify us of any decision
you may withdraw from the Sale Agreement we have entered into, prior to the
expiry of the time limit for exercising it, with a clear statement (eg letter)
) which you will send in one of the following ways:
by registered letter to our mailing
address: RAX Clothing Ltd. G. Souri 20, 121 31 Peristeri, Athens, Greece
by phone to Anna Raxevsky Customer Service
at 0030 210 5781303 (toll free).
by email at email@example.com
by filling in the "RETURN
SHIPPING" form attached to the shipping note upon receipt of the product
and giving the form to our courier partner at the same time that he / she
visits you to deliver the product to you. If you choose General Postage for the
return of the products, it will have to be scanned by the courier and the
"RETURN FEE" form.
Online at our website www.raxta.gr.
Upon submission of your Withdrawal Request, our Company will promptly send you
confirmation of receipt of your e-mail when you sign up or complete your order.
obligations upon withdrawal
In order to meet the withdrawal
deadline, you must send us your statement of exercise of your right of
withdrawal before the withdrawal deadline expires as set forth herein. You
expressly agree that your notice of exercise of the right of withdrawal shall
be deemed to have been received by us on the following business day following
the dispatch of the withdrawal request to us in accordance with the terms
Should you exercise your right of
withdrawal as set forth above, you must return to us at: RAX Clothing Ltd. G.
Souri 20, 121 31 Peristeri, Athens, Greece, the Product from the market of which
you immediately withdraw, without undue delay, and in any event within fourteen
(14) calendar days of the day on which its announcement was received. your
decision to withdraw from the sales contract in accordance with the terms
herein. In case you do not want a credit or change, but a refund, you will only
have to return the products to our company address listed above.
The exercise of the right of
withdrawal is by law your obligation to prove to us within the prescribed
period of time (the date on which the request for withdrawal was filed with our
company) in order for us to calculate the legal deadlines arising here-under.
and the law.
The cost of returning the products
you buy from is borne by you. However, if you use the general postal carrier
with which our Company cooperates, the return costs are listed on the
www.annaraxevsky.com website under the Changes / Returns section, which will not pay
you directly to the courier company directly, but will You are deducted from
the total amount that our Company is required to pay you as a result of the
withdrawal in accordance with the law and the terms herein. If you use any
other carrier or ELTA to return the product you are withdrawing from, you pay
the shipping cost directly to that courier. For returns from any other country
(except Greece / Cyprus), you must search the courier company yourself, and pay
the corresponding fee directly to it. In the event that you have ordered the
product from a country using a currency other than the Euro, you undertake to
cover the cost of the refund plus the cost in the event of a currency
difference, in the case of customs clearance or import duties etc. The above
charges and procedures for General Postage applies to returns from third
countries (outside the EU).
4.4 Obligations of the
Without prejudice to what is
expressly stated herein, if you withdraw from your purchase in accordance with
the terms herein, we will refund all money received from you including any
delivery costs (excluding any additional costs due to your choice). use other
modes of delivery than the cheaper one we offer), however, deducting the return
cost if you used General Return, to the above. Refunds will be affected
promptly, without undue delay and in any event not later than twenty (20) days
from the date on which the Company receives the returned products in accordance
with the above terms and subject to the provisions of Section 4.1. Your refund,
if the product from which you withdraw is made by cash, is credited to your
bank account which you will notify us in the exercise of the right of
withdrawal, With the acceptance of these terms explicitly and unreservedly
declare that you consent to our otherwise your refund as a result of
withdrawal. If the payment is made by debit / credit card or PayPal, your money
will be refunded to your billing account.
You have the right, and not the
obligation, to choose to credit your money to your Account held in our online
store, instead of refunding the above in the event of a withdrawal. In this
case you should apply for the credit explicitly in your respective withdrawal
communication. If you do not declare your desire to credit the amount
corresponding to the value of the product from the purchase of which you are
withdrawing in accordance with the foregoing request, the amount will be
refunded to you as set forth herein.
The credit will be commensurate
with the cost of the refund as set out above. That is, if you choose General
Mail to return the product from the market you are withdrawing and credit the
value of the product in question to your Account held in our online store, our
company will credit to him (Account) an amount equal to the value of the
product less the cost of the refund (which is listed on the www.annaraxevsky.com
website in the Changes / Refunds section), and if you choose another return
method, the refund is incurred by another country (except Ladas and Cyprus),
the amount corresponding to the value of the product will be credited in full.
The amount of credit to your Account held in our online store as a result of
the above, you can use without limitation only in our online store and not in
our physical stores.
4.5 Return of Products
due to Withdrawal
We have the right to delay your
refund until we receive back the products you purchase in the same good condition
as our you got it. In the event of a withdrawal in accordance with the
foregoing, it is specified that any products you have purchased at a discount
due to the purchase of the product from which you withdraw, you must return
them together with the basic product from the purchase of which you withdraw,
otherwise the withdrawal shall be considered as unenforced by you and therefore
no obligation is generated for us.
You acknowledge and agree that it
is your responsibility to reduce the value of the products you return, which
(as a result) is the result of the management of such products by you, other
than what is necessary to establish the nature and properties of the products.
However, it is clarified that in order to get your money back in the event of a
withdrawal or if you choose to make a credit / change, the product received as
a result of your withdrawal must be in excellent condition received without
damage and complete , in its original packaging, and be accompanied by all
relevant documents (receipt, return form and / or return receipt, product
badges). The Company DOES NOT receive products that are returned upon your
withdrawal and which bear damage, scratches, cracks and generally give us the
impression that they have been used beyond what is necessary to determine their
All products should be returned in
good general condition and clean as delivered by the Company.
Also, the returned product must be
accompanied by all the necessary documents you received upon receipt, otherwise
the Company will not receive them as long as you agree that the right of
withdrawal has not been legally exercised and in accordance with the terms
For your convenience, in the event
that you wish to use General Postage for the return of your products, the
Company, together with the return form, encloses a "Return Proof"
form bearing the General Postage logo, complete with the sender's details (own
) and the recipient (Our Company) and states that the return cost charge is
that of the recipient. This form is scanned by the courier and accompanies the
products you want to return.
5. EXECUTION ERROR -
5.1 Consumer rights.
Procedures for exercising rights
In case of shipping an error or
defective product, you are entitled, within 14 days of receipt of the product,
to contact us on our Company telephones and report any defect in our product or
error in the execution of your order and inform us of your desire to replace
the product with the correct / non-defective product or to refund your money.
Our Company undertakes to cover the
total cost of return and shipment of the correct / defective product, provided
that the return of the defective / defective product and the shipment of the
new are affected through the General Post Office, should the defective /
defective product be returned. made by Greece, Cyprus or other country with
which our Company cooperates. If for any reason and reason you would like
another return / shipment, you will incur the extra cost incurred by you by shipping
in relation to the corresponding cost of the General Post Office.
You expressly acknowledge and agree
that product replacement is subject to the availability of the correct /
non-defective in our stores at the time you inform us. If the replacement is
not possible, we will refund all the money we received from you, including any
delivery costs (excluding the extra costs due to your choice to use other
return / delivery methods from the cheaper return / delivery method). that we
offer), without prejudice to those expressly set forth below. Refunds will be affected
promptly, without undue delay and in any event not later than ten (10) days
after the Company receives the returned products in accordance with the above
and subject to the provisions of this Article. 4.1. You expressly agree that
the replacement of the products whose order was made incorrectly will be made
as long as the replacement product is returned to our Company in the same good
condition as originally received. Our Company does not replace any products
that bear damage, injuries, other than the defect mentioned or are not
accompanied by all the documents (receipt, return form and / or return receipt,
product badges) that you received from us. In case of return The Company
reserves the right, as it reserves its replacement or refund, if it does not
have sufficient information to make it liable for the defect in the product.
Refunds are made by credit to your
bank account which you will notify us when exercising the right of withdrawal.
In any event, no such refund will be charged.
Claims for compensation or pecuniary
satisfaction of any kind and legal basis are excluded, as are any claims for
damages to health, life and physical integrity.
6. RESPONSIBILITIES -
6.1 Exclusive User /
You are solely and solely
responsible for the lawful use of the Website and the Online Store and are
obliged to abstain from any unlawful conduct and abusive conduct, as well as
from adopting unlawful practices and practices of unfair competition.
You are solely responsible for the
legality and correctness of the Information, Data and data you provide to RAX
Clothing Ltd, which the Company has no responsibility or obligation to control,
unless imposed by you upon termination or by law.
RAX Clothing Ltd is in no way
responsible for your communication with any third-party service providers that
advertise or advertise with RAX Clothing Ltd and for any commercial transaction
that may arise from your relationship. It also bears no responsibility for any
defective third-party products received as a gift.
The Website may contain links to
other sites. RAX Clothing Ltd shall in no way be endorsed or endorsed for the
content or services of other web sites that may be linked through and expressly
content and third-party services.
RAX Clothing Ltd does not control
or perform any preventive control of the content and information published and
disclosed by third parties and bears no responsibility for them.
RAX Clothing Ltd has the right to
temporarily or permanently exclude a Member at any time without giving reasons,
that is to cancel / delete / block access and / or membership (temporarily and
/ or permanently) without any claims against RAX Clothing Ltd. It is understood
that this member is not allowed to become a member of RAX Clothing Ltd again
with the same or other information unless RAX Clothing Ltd expressly consents
to this. To this end, the Member consents that RAX Clothing Ltd retains
personal information in its system in order to be able to identify any
subsequent registration attempt. The foregoing shall apply in particular (but
a whole which are recognized and agreed by the member as being essential, at
the request of any Authority, the Court, in the event of a complaint by a third
party against member.
RAX Clothing Ltd reserves the right
at any time, without cause and without cause, to interrupt or discontinue the
provision of its services and / or to operate it permanently or temporarily
without any obligation to inform Members in advance.
Finally, we note that we are not
responsible for the accuracy, completeness or quality of the information
contained in the Assessments. The Company is entitled to delete or not to
publish opinions or evaluations, which at its sole discretion are contrary to
its terms and purposes. Therefore, we are not responsible for any damages or
financial claims, damages and damages caused by non-disclosure of any such
information and / or due to incomplete information and data that our Company
may not have withdrawn.
You agree to indemnify our Company
and any third party derives rights from it (affiliates, employees,
administrators, suppliers, agents, agents, agents and their affiliates) for any
loss, loss, expense which may be suffered by (a) your use of these Terms and
Conditions of use of the Website and the services provided therein (including
purchasing from the Online Store), (b) your non-compliance with these General
Terms, (c) breach of applicable law you angry, (d) violation of any rights to
the protection of personal data to third parties, (c) violation of the
Company's copyright. In any event, if you suffer any loss due to gross
negligence of our Company (we exclude any liability arising from slight
negligence), the Company will cover any positive loss of X user directly
related to the damaging event and the serious negligence of the company. All
liability limitations set forth herein, as a whole, are valid and consistent
with good faith and conduct, and Users agree to these exceptions and