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General Terms



www.annaraxevsky.com, (hereinafter referred to as the "Website"), is the web site hosted by the Online Store under the trade name "www.annaraxevsky.com”, which exhibits, promotes and sells footwear, accessories and more through the Internet. www.annaraxevsky.com and the Website are owned by the company under the name "RAX CLOTHING Ltd" and the distinctive title "RAX CLOTHING", located in Peristeri, Souri 20 in Greece (VAT: EL800835668, General Electronic Commercial Registry Number 142527602000), telephone +302105781303, email info@rax-clothing.gr (hereinafter "www.annaraxevsky.com" or "Online Store", "annaraxevsky.com", "Business") "," Company "," us "," us "," us "), which also manages it legally.

These General Terms and Conditions of Use of the Website and Purchases, which constitute as an integral part and integral part of the General Terms and Conditions, Privacy Policy and Cookies Policy (hereinafter referred to as the "Terms of Use" or "General Terms" or " Terms "), define the terms and conditions that you hold in any of your properties, that is, the visitor, User of the Services, Consumer / Buyer, Member, (hereinafter" User "," Consumer "," you "," you " "," Your ") browse our Site, make use of its content and its Services (eg Member Subscriptions, Newsletters), and / or transact in our Online Store by purchasing and governing your sales agreement with www.annaraxevsky.com for the purchase of products from our Online Store Store.

Before accessing the Website and using its Services or making purchases at our Online Store, we invite you to consult the Terms and Conditions and make sure you agree with them. In the event that you disagree with any of these Terms and Conditions, you must not take any action to use any of the Services at www.annaraxevsky.com, including your simple browsing at our Online Store. However, if you would like any clarification or information regarding the Terms and Conditions, or if you have any disagreement, reservation or query regarding it, you may contact our Customer Service Department at www.annaraxevsky.com, by contacting one of the ways listed at relevant section "Contact" before performing any of your actions at www.annaraxevsky.com.

By taking any action on our Online Store, however, such as browsing through it, subscribing to our Business or Newsletter, or purchasing our Products, you acknowledge that you have read, understood and unreservedly accepted the Terms and Conditions.

Your regular visit to the Website to monitor any changes to the Terms and Conditions is deemed necessary, as www.annaraxevsky.com reserves the right to modify, renew, delete, add, unilaterally a) these Terms and Conditions, as a whole (b) its policies; (c) the services provided; (d) the technical specifications of the Website (hereinafter referred to as the "Changes") at its sole discretion and / or when any change to the above is required by the law, possibly without your notice or your consent, but always in the context of business ethics and the limits set by law. www.annaraxevsky.com undertakes to notify you of any changes to the above through the Website, which will take effect from the date of posting on this Website. It is clarified that any changes to these Terms and Conditions do not constitute an order or other transaction or use of services that you have already performed prior to the entry into force of the Changes in accordance with the foregoing and our Company has accepted. However, if you would like any clarification or information regarding the changes, or if you have any disagreement, reservation or query regarding them (the changes), you can contact the RAX Clothing Ltd Customer Service at one of the ways listed below. in the relevant "Contact" section, before performing any of your actions at www.annaraxevsky.com. Any action, use or transaction you make at www.annaraxevsky.com after the changes made in the foregoing shall be deemed unconditional acceptance.

Please note that any information / clarification provided to you in accordance with the above Terms and Conditions by our Customer Service does not constitute a substitution, substitution or any modification of the Terms and Conditions, as provided solely to assist you, and our Terms and Conditions constitute our sole and exclusive agreement.

RAX Clothing Ltd. reserves the right at any time, if without cause, without notice to the User, to terminate, suspend or terminate the operation of the Website / Online Store or certain Services or the marketing of certain Products.

Your use of this Website and any transaction you make to our Online Store is at your sole risk.




The information provided by www.annaraxevsky.com is complete, true, valid, whether related to our identity or the products provided by our online store (eg Product Description). The above guarantees are without prejudice to any technical or typographical errors that cannot be foreseen or have been caused unintentionally or because of interruptions to this site or even force majeure.


Your registration with Newsletter www.raxta.gr is done at your will and is not a mandatory process for purchasing from the Online Store. However, those who open an Account at www.annaraxevsky.com (hereinafter referred to as "Members") will be able to receive our newsletters and other promotional material at the email address they will report to us during this process (Account Opening) . Subscribing to the Newsletter Service at www.annaraxevsky.com is possible and non-Members complete by entering your email address in the appropriate field on the Website. Upon completion of your subscription to the Newsletter Service at www.annaraxevsky.com, you give us your express consent to be sent by RAX Clothing Ltd. information and promotional material on its products and services and / or other online stores, as well as related advertising messages.

RAX Clothing Ltd. is not responsible if Newsletters are not delivered to their destination, although it makes every effort with ISP's (Internet Service Providers) to deliver them. Newsletters may end up in the spam folder, so please check regularly that they are not stored there. If you no longer wish to receive newsletters or wish to be completely unsubscribed from the newsletter system of RAX Clothing Ltd, you may notify us using the Contact Form of the Website or via the corresponding link displayed in our Newsletters you receive.


The Company reserves the right to advertise on various websites of its choice on the Internet and to use affiliates or third party advertising companies, as appropriate. Cookies are used when viewing these ads but do not use data that identifies Users personally. For more on RAX Clothing Ltd's Cookies Policy, read our Cookies Policy.

Our Company reserves the right to display third party advertisements through the Website. Ads may contain external links to third-party websites. We take all appropriate measures at www.annaraxevsky.com to check that the ads and their content are lawful, do not infringe upon the rights of third parties, are not offensive, false, deceptive or misleading, prohibit the posting of ads on the Website or abusive content, or any other inappropriate content at its sole discretion. All ads are reviewed to be relevant to our community and to respect the rights of third parties, whether natural or legal. However, no advertising may imply that it is endorsed, endorsed or made in collaboration with RAX Clothing Ltd. In addition, we take all appropriate measures to identify any advertisements that violate the above and are in violation of the law, however we do not guarantee the appropriateness and legality of these advertisements and may, at any time, Our Company decline any advertising for any reason whatsoever it deems appropriate. , even after its publication.


The Website and its individual websites may contain links to third party sites whose information and data protection practices are different from those at www.annaraxevsky.com. www.annaraxevsky.com and our Company are not responsible for any information or data protection practices used on third party websites. Before using other websites, it is recommended that you read and understand the terms of their use and their privacy policy. Our Company does not control the availability, content, privacy policy, quality and completeness of the services of other web sites to which RAX Clothing Ltd may refer through "links", hyperlinks or advertising banners. Our Company shall in no way be construed as agreeing or accepting the content or services of the pages to which it refers, or in any way linking thereto.


By using this Website and using its Services, you agree to receive electronic communications from us and you agree that they fully comply with all legal written communication requirements regarding the reason for their creation. Any complaints, comments, suggestions, etc. you would like us to submit, please contact our Customer Service through the "Contact" section.


Users and Members may follow our Company through its Facebook, Linkedin, Instagram, Twitter, Pinterest, Youtube (hereinafter referred to as "SocialMedia") websites to learn about, comment on and participate in special promotions and competitions of. Any products or services we offer through Social Media and all information that is disclosed, submitted or offered through its Social Media accounts will be subject to these General Terms and Conditions, unless otherwise agreed. In addition, any interaction you may have with Social Media may allow access to and access to your personal accounts on Social Media. We have no access to, nor control over, these services and are therefore not responsible for the acts and / or omissions of social service providers. For this reason, we recommend that you read these social media terms carefully.


Remote orders can only be made online and by phone. Our Company does not receive or process orders placed by email or through its Social Media pages. In addition, any order on the return form on a desired product is not considered an order. Therefore the following General Terms and Conditions apply to the terms and conditions under which sales are made - through our Online Store and by telephone (hereinafter referred to as the "General Shopping Terms"). The Seller is the Company.


RAX Clothing Ltd through our Website promotes, promotes and sells to our Consumer (B2C) products such as clothing, footwear and accessories (hereinafter referred to as "Products").

The information accompanying the Products displayed on www.annaraxevsky.com is complete, true, valid and up-to-date, and these photographs represent a true, realistic and accurate representation of our Products, however the above warranties are without prejudice to any technical or typographical deficiencies or errors, which cannot be foreseen or have been caused unintentionally or because of interruptions to this Website or even force majeure.

Specifically regarding the information provided on the availability of the Products, RAX Clothing Ltd. has taken all necessary technical and other means to immediately update the availability of our Products, but has an express reservation as to the validity of the Products available at the Online Store, as they may be updated within one (1) hour of time of their modification.

RAX Clothing Ltd. reserves the right to choose at its discretion and at its discretion the products available for sale, and may from time to time withdraw or renew them freely and without any obligation to give you notice, consent or / or information. The same applies to any offers, discounts and any pricing policies that are followed from time to time, as long as this is at our sole discretion.

All products are available for personal use only and not for commercial use, such as resale.

All products have a label containing information on the composition of the product as well as any washing instructions. These instructions are not attached to the product.


3.2.1 Basic Requirement for Submission

In order to be able to place your order you must first check if the country and / or postal code of the area in which the products you wish to purchase will be shipped is currently served by our Company. Our Company except Greece, Cyprus, mainly executes orders to all countries listed on the International Destinations Shipping List with the courier company General Mail with which you work with your order shipments. If the country / postal code-area you typed is not served, you can contact us at 210-5781303, or by sending an email to info@annaraxevsky.com

3.2.2 Order placement - Completion of a sales contract

Use the categories NEW ARRIVALS, CLOTHES, ACCESSORIES, etc located in the central MENU of the Website, navigate to it and find what you are looking for.

Check the Products you wish to purchase in the shopping cart by clicking on the "Shopping Cart" link / icon at the top right of the Website. You can use the remove / delete button to remove Products from your shopping cart before completing your order.

Please note that it is possible to book Products you are interested in for one (1) week. In particular, place your order through our online store adding to your comments the booking of the product you have selected. If you do not cancel your reservation by contacting us at 210-5781303 up to one (1) business day before the expiry of the reservation deadline, or by sending an email to info@annaraxevsky.com, this will be executed by us. normally and in accordance with these Terms. The same procedure is followed in the case of telephone orders. When submitting your order for the product, we recommend that you make a cash payment as otherwise your card or your PayPal account will be charged.

In order to complete your order, you must provide us with some of the information necessary to process your order, including personal information, payment and shipping information, etc. This information is: name, surname, email, Telephone, postal address (street, number, city, postal code, country and your card details if you choose to pay by credit card.

Registering as a Member at www.annaraxevsky.com to open your own Account is not a prerequisite for submitting your order and making a purchase from our Online Store. However, opening your own Account allows you to access your order / purchase history and a list of your favorite Products in our store.

The process of registering as a Member and opening your Account at www.annaraxevsky.com is quick and simple: either via Facebook or registering your email and password - password. Membership and membership is free, personal, non-transferable and non-transferable. You assume responsibility for the information you provide us and Anna Raxevsky relies solely on your personal information. Your Personal Information you provide to us when you register as a Member is processed solely by us for the purpose of creating an Account at www.annaraxevsky.com for your convenience regarding the purchase and delivery of Products you purchase from our Online Store (eg to ensure the ability to communicate with you, to complete, ship and deliver your order, to pay and secure our financial transaction and to send you Products purchased) and furniture for sending you our newsletters and other advertising, promotional updates. With respect to the collection and processing of your personal data, the Terms and Conditions of the www.raxta.gr Privacy Policy apply, which Terms and Policies declare that you have read, understand and fully and unconditionally accept. All of your personal information collected through the special online form is absolutely necessary to conduct the above transactions and your registration indicates your full consent. In case of change of information, you must inform us immediately of your new information so that it is always complete, true and up-to-date. By registering in accordance with the above, you expressly consent to the collection and processing of your information under these General Terms and Conditions of Use and Privacy Policy at www.annaraxevsky.com. You may at any time obtain your consent to the collection and processing of your personal data you have provided to us, by deleting a Member by sending an email to info@annaraxevsky.com

Also you can open an account at www.annaraxevsky.com through your Facebook account. In this case, RAX Clothing Ltd will ask you to grant us access to any information you have stated on Facebook to be public. For more information about your data and how we use it, please visit our Privacy Policy.

You can access your data at any time, or you can also promptly delete or correct your data, temporarily disable it from Anna Raxevsky, freeze it or not by following it as above email process to us. In any case, however, your information is retained by RAX Clothing Ltd only as long as you are a Registered Member.

Membership is only possible for natural or legal persons with full legal capacity. Minors (persons under 18) are excluded from membership.

Once you have placed the finished Products in your Shopping Cart, you have one more step left to complete your order, the "click" on the "ORDER COMPLETION" button.

Your orders can be placed at any time of the day and on a daily basis with no exceptions.

By filling in your details as above and clicking on the "Complete Order" button, you will see your entire order with its complete details, including payment and shipping information. If you agree, you have one more step left to submit your order: click through to the acceptance of these Terms of Use and Purchases and our Privacy Policy. Once your Terms and Policies have been accepted, you click on the "COMPLETELY ORDER" button, whereupon your order is completed and submitted to our company

You are required to provide complete and true information when submitting your order. Upon completion of your order you state that you are a legal / authorized user of the credit or debit card you provide to us and that there is sufficient balance available to cover the value of the Products you purchase. Our Company may (but is not obliged to) review the payment information you provide to us when you choose to pay by credit card or online payment providers online to safeguard our financial transactions. Should any discrepancy, error or any other nature of the problem arise or exist, it may at its sole discretion reject your order.

Once you place your order, you are then logged in with our affiliate payment provider, depending on the payment method you choose.

Once your order payment has been successfully completed, the system at www.annaraxevsky.com will automatically send you a message to the email account you have indicated at the time of submission of your order, which will notify you that we have received it this will list the Products you have ordered and all the terms of your order and your order number. It is noted that: a) in the event that you have opted for payment by payment, the confirmation of the order according to the above will be sent to you upon submission of your order, and the Products will only be delivered to you with full payment of the Products in due course deliver these to you.

Upon completion of the order stage according to the above, RAX Clothing Ltd then examines whether it (order) can be executed as it stands and there is no reason to reject it in accordance with the terms herein. If it is considered that it can be processed in its entirety, the process of sending your Products to our affiliated courier company or another affiliate is initiated, so we will send you a message to the email account you have indicated to us at the time your order is placed. , which will let you know the shipping / shipment number. With this number you can keep track of the order of your order until it reaches the place of delivery you have indicated in your order.

Delivery time and costs depend on many factors, such as location of delivery, quantity of Products, etc. For more information on delivery time and shipping cost, please visit the relevant sections.

In the event that upon receipt of your order, we find any sudden shortage of any of the Products you ordered or delay in delivery unexpected, or temporary unavailability of any of the Products the other issue - a problem that makes your order partially acceptable and executable by us, (eg a Product has been delayed by our supplier due to shipping, force majeure, etc., so we do not have it (b) there is a force majeure event, such as indicative of extreme weather events, strikes, or any event outside our sphere of influence and control, which may affect the shipment and delivery of your order, (c) ) there is a lack of sufficient In stock, we will contact you directly on the contact details you have provided when submitting your order in order to agree with you on any modification, correction and / or cancellation of your order. if this is not possible within two (2) days of the date of completion of your order, we will send you an email with the part of the order that RAX Clothing Ltd may execute and the remainder of your order it cannot be executed by us, it will be canceled. Therefore, based on the above, the new email we send to you will be the notification of receipt of your order and our Company will have to execute it. In case you have paid for the canceled order, our Company will refund the amount corresponding to the canceled Products as soon as possible.

Important Legal Clarification: Sending us your order confirmation as above, although it states the voucher number your order will receive from the carrier, is not an acceptance by us of your order, just a confirmation - notification that we received it. The order you submit to www.annaraxevsky.com is a suggestion on your part to our Company to purchase the Products listed therein. In order for a sales contract to be concluded between us, we must also accept your order as it stands. Such acceptance is effected by us when we send you the email confirming that your order has been shipped as such. It is clarified that if your order confirmation message does not include some of the Products included in your order, these Products do not form part of our sales contract and if returned, we will refund the corresponding amount. as soon as possible, while acknowledging and accepting that our Company owes you no compensation in this case. However, the Contract will only be executed once the Products are paid, that is, once your card is credited, or your order is paid in the event of a deposit.

The duration of our contract of sale is determined by the date on which we will send you the email confirming that your order has been executed with the shipping number, until the last day that you have the right to cancel the order, cancel or return the product, as defined herein and by law.

Our Company does not keep track of your orders, so you must at your own risk keep the notifications we send you regarding your orders and transactions between us.

3.2.3 Telephone orders

You can place your order by phone at RAX Clothing Ltd at the phones listed on the website www.annaraxevsky.com. The days and times that phone orders can be placed are Monday - Friday from 9:00 - 17:00. During your phone call you will describe the Product you want to order and provide us with the payment and shipping information listed on our page and described here. And for the phone orders the same payment methods apply. For the safety and proper execution of your orders, phone order calls can be recorded and are proof of the contents of your order, as well as acknowledgment of receipt of your order and confirmation of its execution. By placing an order, you agree to these General Terms and Conditions and the policies contained therein such as that of your Privacy Policy. Note that your financial information you provide to us by telephone is not recorded. For the rest, these Terms and Conditions apply.

3.3 Order Cancellation

3.3.1 User Order Cancellation

In addition to the other cases mentioned here, you can cancel your order in the following cases:

Before submitting your order, you can technically remove the Quantities of Products from your cart that you do not wish to order by pressing the 'X' button which activates the removal of the respective Products.

Upon notification of receipt of your order but prior to confirmation of acceptance by the shipment notice within two (2) hours, you may cancel your order by emailing us at info@annaraxevsky.com or by phone at 210-5781303, on days: Monday to Friday from 09:00 to 17:00. The email is deemed to have been received by us for the purposes of this post, the next business day after its dispatch, and we may cancel your order as set out above only if your relevant message has been received prior to sending it to you confirmation of shipment of your products.

In addition, should RAX Clothing Ltd modify your order in accordance with the terms herein, you may cancel your order in whole or in part where it cannot be processed by us.

For orders shipped overseas, it is true that if you wish to cancel your order before receiving the products, you will be charged the shipping costs required for the return of the products to our Company's headquarters in Greece.

3.3.2 Order Cancellation by RAX Clothing Ltd

In addition to the other cases mentioned herein, www.annaraxevsky.com may cancel your order and / or the Sales Contract at any stage in the following cases:

Due to a technical error the Product you have ordered is unavailable and has not been able to update the system, and / or when it is no longer possible to obtain it from our Company for any reason or reason.

Due to a technical error, the value stated in the Product, or its description is incorrect.

At our absolute discretion, we consider that you are involved in unfair practices when placing an order, or when you do not claim fair use of the ordering system of RAX Clothing Ltd.

In case of non-payment.

Failure to receive the Products in accordance with the terms herein.

Execution of the order is contrary to laws, rules and regulations.

In cases of force majeure.

Should the Ordered Product be canceled, RAX Clothing Ltd will refund the money without undue delay.

3.3.3 Cancellation upon receipt of the product

Upon receipt of the product, the order is canceled by the exercise of the Right of Withdrawal as set out in the relevant section below. Your refusal to receive your Products upon delivery by the carrier is equivalent to a withdrawal, the right to exercise which the provisions of Section below apply.

3.4 Prices

Although RAX Clothing Ltd takes all appropriate technical and practical measures to ensure the accuracy and accuracy of the prices quoted in our Online Products, there may be a technical error in the price of one or more of the products included. in your order. Upon receipt of your order and before receiving payment, we will check the prices of the Products ordered. In the event of any error in the pricing of a Product you have ordered, we will contact you as soon as possible and in any event prior to shipment. It is at your discretion to proceed with the order with the correct prices, modify it with due regard to the correct prices, or cancel it. If we are unable to contact you, we will consider the order to be canceled.

Prices quoted in all of our Products are in Euro, including VAT. and are considered final. For a detailed overview of our charges see the relevant Section below.


3.5.1 Place of delivery

The Products are delivered to the address stated on order, within the Greek Territory, in Cyprus and abroad.

3.5.2 Delivery Method and Time

The shipment time of the Products you have ordered depends on many factors as there may be delays for reasons not covered by our responsibility. See Section III.3.6 below for what applies to delivery delays. The Products are shipped exclusively through courier company General Postage for Greek Territory, Cyprus and International Destinations. When you place an order, you may choose to receive or ship the Products. In particular, the following apply, subject to force majeure and not at our own discretion:

Subject to those expressly set forth in these Terms of Use, if your order is completed by 12:00 pm From Monday to Friday, delivery times are as follows and are listed on the www.annaraxevsky.com website at Shipping or Shipping Method.

However, note that the cost varies according to the type of shipment according to the above. For information about shipping costs, you should go to www.annaraxevsky.com in the Shipping or Shipping section.

Note: Any orders placed by 12:30 pm (Greece time), processed by us on the same day, and beyond that time we process orders the next day. Any orders placed on Fridays after 12:00 pm (Greek time) and throughout the weekend, processing on Monday.

The above deadlines do not apply in times of extreme weather or strikes and in any case of force majeure, which may affect shipping and delivery times.

Please note that because their billing orders are linked to our Online Courier System, we are unable to send your products to another courier of your choice. Please contact 210-5781303 if you have any problems or concerns.

Product deliveries are Monday through Friday from 9:00 am until 17:00.

3.5.3 Delivery Delay

Our Company makes every effort to ensure the timely and proper delivery of your Products, but we reserve the right that the delivery of your Product (s) may be delayed if, by way of indication, that the Product (s) is delayed. be shipped by our supplier due to shipping problems, force majeure, etc., so we do not have it in our warehouses when we calculate, (b) there is a force majeure event, such as indicative extreme weather events, strikes, or any other event outside our sphere of influence and control which may affect the shipment and delivery of your order, (c) there is a lack of sufficient stock. In the above cases we will contact you to ask if you would like us to deliver the order without the Product being delayed or unavailable, or suggesting an alternative, or informing you of the delivery time of the product which is not immediately available. available. If you are not satisfied with our offer, you have the right to cancel the order in whole or in part and to refund any money you have paid. In case of delay, you can contact our Company at or at info@annaraxevsky.com where you can also cancel your order in whole or in part.

3.5.4 Liability on Delivery

Please be advised that our Company remains solely responsible for any damage or loss of your Products until you (or any third party you may have authorized) acquire the physical possession of the Products.

If you are not at the stated address at the stated delivery date to receive the Products, our shipping company General Mail will try another two (2) times in the next business days to deliver your order. In the event that the shipment fails to arrive then your order will be automatically returned to us and registered as a Refusal. It is expressly agreed and by way of exception to the general rule of liability relating to us, you bear the responsibility for the loss or damage of the Products, and the Products are held in accordance with the terms of your shipping and at your own expense.

We note that our Company maintains a special list of customers who have placed orders and have not received their Products, (have refused or are not in the delivery address at the agreed time) or have made high value purchases (over 300 Euro) and have denied receiving it once more. Orders from customers listed in this list, in which payment has been selected as a means of payment, even if successfully completed, are canceled. If these customers choose one of the other payment methods then their order will be shipped normally.


Shipping costs of our company, which are valid, are detailed for Greece, Cyprus and International Destinations on our website www.annaraxevsky.com in the Shipping or Shipping section.


The following payment methods are available. You are asked to choose one of the following ways for each purchase, since there is no possibility of a combined payment method for the same order.

3.7.1 Payment Method

Payment upon receipt of order. When the courier company employee arrives at your place to deliver your products, you pay in cash the value of your order (including and cost of replacement). According to the applicable tax provisions for repayment of more than 500 Euros, no deposit is allowed, as no cash payment is permitted, so you will have to choose another means of payment.

3.7.2 Payment by Credit-Debit Card or PayPal

You can use Visa and MasterCard credit cards for your transactions. Your transactions at our online store are protected by state-of-the-art online security systems (RSA Encryption). For the purpose of payment, fill in all the required fields (card number, expiry date, CCV) in the respective bank environment. RAX Clothing Ltd. processes your card details solely for the purpose of completing the transaction between us, namely the repayment of Products you have purchased from our online store. Your card number is not stored, so for every purchase in our store you wish to pay by credit card, you will need to re-enter your card details. The processing of your personal data is governed by the RAX Clothing Ltd. Privacy Policy and Cookies Policy.


4.1 Conditions for exercising a right

You have fourteen (14) calendar days to withdraw from the purchase you may have made through our online store, without giving reasons or providing us with any explanation for your desire to return the product (s). (unnecessary withdrawal).

The above fourteen (14) calendar days deadline for the exercise of the right of withdrawal shall be the day following the day on which you or any person you designate us to receive your products (other than the carrier), obtain the physical possession of the products. If you have ordered more than one product on an order and are delivered separately, the deadline for exercising the right of withdrawal as set forth above will start on the day following that on which you or any person you designate us to receive the products. you (other than the carrier) acquire the physical possession of the last good. In any event, if the expiry of the deadline coincides with a weekend or a public holiday, it shall be extended until the following working day.

4.2 Right-of-way procedures

In order to exercise the right of withdrawal referred to in Article 4.1 above, you must notify us of any decision you may withdraw from the Sale Agreement we have entered into, prior to the expiry of the time limit for exercising it, with a clear statement (eg letter) ) which you will send in one of the following ways:

by registered letter to our mailing address: RAX Clothing Ltd. G. Souri 20, 121 31 Peristeri, Athens, Greece

by phone to Anna Raxevsky Customer Service at 0030 210 5781303 (toll free).

by email at info@annaraxevsky.com

by filling in the "RETURN SHIPPING" form attached to the shipping note upon receipt of the product and giving the form to our courier partner at the same time that he / she visits you to deliver the product to you. If you choose General Postage for the return of the products, it will have to be scanned by the courier and the "RETURN FEE" form.

Online at our website www.raxta.gr. Upon submission of your Withdrawal Request, our Company will promptly send you confirmation of receipt of your e-mail when you sign up or complete your order.

4.3 Consumer obligations upon withdrawal

In order to meet the withdrawal deadline, you must send us your statement of exercise of your right of withdrawal before the withdrawal deadline expires as set forth herein. You expressly agree that your notice of exercise of the right of withdrawal shall be deemed to have been received by us on the following business day following the dispatch of the withdrawal request to us in accordance with the terms herein.

Should you exercise your right of withdrawal as set forth above, you must return to us at: RAX Clothing Ltd. G. Souri 20, 121 31 Peristeri, Athens, Greece, the Product from the market of which you immediately withdraw, without undue delay, and in any event within fourteen (14) calendar days of the day on which its announcement was received. your decision to withdraw from the sales contract in accordance with the terms herein. In case you do not want a credit or change, but a refund, you will only have to return the products to our company address listed above.

the present.

The exercise of the right of withdrawal is by law your obligation to prove to us within the prescribed period of time (the date on which the request for withdrawal was filed with our company) in order for us to calculate the legal deadlines arising here-under. and the law.

The cost of returning the products you buy from is borne by you. However, if you use the general postal carrier with which our Company cooperates, the return costs are listed on the www.annaraxevsky.com website under the Changes / Returns section, which will not pay you directly to the courier company directly, but will You are deducted from the total amount that our Company is required to pay you as a result of the withdrawal in accordance with the law and the terms herein. If you use any other carrier or ELTA to return the product you are withdrawing from, you pay the shipping cost directly to that courier. For returns from any other country (except Greece / Cyprus), you must search the courier company yourself, and pay the corresponding fee directly to it. In the event that you have ordered the product from a country using a currency other than the Euro, you undertake to cover the cost of the refund plus the cost in the event of a currency difference, in the case of customs clearance or import duties etc. The above charges and procedures for General Postage applies to returns from third countries (outside the EU).

4.4 Obligations of the Company

Without prejudice to what is expressly stated herein, if you withdraw from your purchase in accordance with the terms herein, we will refund all money received from you including any delivery costs (excluding any additional costs due to your choice). use other modes of delivery than the cheaper one we offer), however, deducting the return cost if you used General Return, to the above. Refunds will be affected promptly, without undue delay and in any event not later than twenty (20) days from the date on which the Company receives the returned products in accordance with the above terms and subject to the provisions of Section 4.1. Your refund, if the product from which you withdraw is made by cash, is credited to your bank account which you will notify us in the exercise of the right of withdrawal, With the acceptance of these terms explicitly and unreservedly declare that you consent to our otherwise your refund as a result of withdrawal. If the payment is made by debit / credit card or PayPal, your money will be refunded to your billing account.

You have the right, and not the obligation, to choose to credit your money to your Account held in our online store, instead of refunding the above in the event of a withdrawal. In this case you should apply for the credit explicitly in your respective withdrawal communication. If you do not declare your desire to credit the amount corresponding to the value of the product from the purchase of which you are withdrawing in accordance with the foregoing request, the amount will be refunded to you as set forth herein.

The credit will be commensurate with the cost of the refund as set out above. That is, if you choose General Mail to return the product from the market you are withdrawing and credit the value of the product in question to your Account held in our online store, our company will credit to him (Account) an amount equal to the value of the product less the cost of the refund (which is listed on the www.annaraxevsky.com website in the Changes / Refunds section), and if you choose another return method, the refund is incurred by another country (except Ladas and Cyprus), the amount corresponding to the value of the product will be credited in full. The amount of credit to your Account held in our online store as a result of the above, you can use without limitation only in our online store and not in our physical stores.

4.5 Return of Products due to Withdrawal

We have the right to delay your refund until we receive back the products you purchase in the same good condition as our you got it. In the event of a withdrawal in accordance with the foregoing, it is specified that any products you have purchased at a discount due to the purchase of the product from which you withdraw, you must return them together with the basic product from the purchase of which you withdraw, otherwise the withdrawal shall be considered as unenforced by you and therefore no obligation is generated for us.

You acknowledge and agree that it is your responsibility to reduce the value of the products you return, which (as a result) is the result of the management of such products by you, other than what is necessary to establish the nature and properties of the products. However, it is clarified that in order to get your money back in the event of a withdrawal or if you choose to make a credit / change, the product received as a result of your withdrawal must be in excellent condition received without damage and complete , in its original packaging, and be accompanied by all relevant documents (receipt, return form and / or return receipt, product badges). The Company DOES NOT receive products that are returned upon your withdrawal and which bear damage, scratches, cracks and generally give us the impression that they have been used beyond what is necessary to determine their suitability.

All products should be returned in good general condition and clean as delivered by the Company.

Also, the returned product must be accompanied by all the necessary documents you received upon receipt, otherwise the Company will not receive them as long as you agree that the right of withdrawal has not been legally exercised and in accordance with the terms herein.

For your convenience, in the event that you wish to use General Postage for the return of your products, the Company, together with the return form, encloses a "Return Proof" form bearing the General Postage logo, complete with the sender's details (own ) and the recipient (Our Company) and states that the return cost charge is that of the recipient. This form is scanned by the courier and accompanies the products you want to return.


5.1 Consumer rights. Procedures for exercising rights

In case of shipping an error or defective product, you are entitled, within 14 days of receipt of the product, to contact us on our Company telephones and report any defect in our product or error in the execution of your order and inform us of your desire to replace the product with the correct / non-defective product or to refund your money.

Our Company undertakes to cover the total cost of return and shipment of the correct / defective product, provided that the return of the defective / defective product and the shipment of the new are affected through the General Post Office, should the defective / defective product be returned. made by Greece, Cyprus or other country with which our Company cooperates. If for any reason and reason you would like another return / shipment, you will incur the extra cost incurred by you by shipping in relation to the corresponding cost of the General Post Office.

You expressly acknowledge and agree that product replacement is subject to the availability of the correct / non-defective in our stores at the time you inform us. If the replacement is not possible, we will refund all the money we received from you, including any delivery costs (excluding the extra costs due to your choice to use other return / delivery methods from the cheaper return / delivery method). that we offer), without prejudice to those expressly set forth below. Refunds will be affected promptly, without undue delay and in any event not later than ten (10) days after the Company receives the returned products in accordance with the above and subject to the provisions of this Article. 4.1. You expressly agree that the replacement of the products whose order was made incorrectly will be made as long as the replacement product is returned to our Company in the same good condition as originally received. Our Company does not replace any products that bear damage, injuries, other than the defect mentioned or are not accompanied by all the documents (receipt, return form and / or return receipt, product badges) that you received from us. In case of return The Company reserves the right, as it reserves its replacement or refund, if it does not have sufficient information to make it liable for the defect in the product.

Refunds are made by credit to your bank account which you will notify us when exercising the right of withdrawal. In any event, no such refund will be charged.

Claims for compensation or pecuniary satisfaction of any kind and legal basis are excluded, as are any claims for damages to health, life and physical integrity.


6.1 Exclusive User / Consumer Liability

You are solely and solely responsible for the lawful use of the Website and the Online Store and are obliged to abstain from any unlawful conduct and abusive conduct, as well as from adopting unlawful practices and practices of unfair competition.

You are solely responsible for the legality and correctness of the Information, Data and data you provide to RAX Clothing Ltd, which the Company has no responsibility or obligation to control, unless imposed by you upon termination or by law.

RAX Clothing Ltd is in no way responsible for your communication with any third-party service providers that advertise or advertise with RAX Clothing Ltd and for any commercial transaction that may arise from your relationship. It also bears no responsibility for any defective third-party products received as a gift.

The Website may contain links to other sites. RAX Clothing Ltd shall in no way be endorsed or endorsed for the content or services of other web sites that may be linked through and expressly disclaims any responsibility for any content, privacy policy, quality of content and third-party services.

RAX Clothing Ltd does not control or perform any preventive control of the content and information published and disclosed by third parties and bears no responsibility for them.

RAX Clothing Ltd has the right to temporarily or permanently exclude a Member at any time without giving reasons, that is to cancel / delete / block access and / or membership (temporarily and / or permanently) without any claims against RAX Clothing Ltd. It is understood that this member is not allowed to become a member of RAX Clothing Ltd again with the same or other information unless RAX Clothing Ltd expressly consents to this. To this end, the Member consents that RAX Clothing Ltd retains personal information in its system in order to be able to identify any subsequent registration attempt. The foregoing shall apply in particular (but not exclusively) in the event of a breach of the terms of use by the member as a whole which are recognized and agreed by the member as being essential, at the request of any Authority, the Court, in the event of a complaint by a third party against member.

RAX Clothing Ltd reserves the right at any time, without cause and without cause, to interrupt or discontinue the provision of its services and / or to operate it permanently or temporarily without any obligation to inform Members in advance.

Finally, we note that we are not responsible for the accuracy, completeness or quality of the information contained in the Assessments. The Company is entitled to delete or not to publish opinions or evaluations, which at its sole discretion are contrary to its terms and purposes. Therefore, we are not responsible for any damages or financial claims, damages and damages caused by non-disclosure of any such information and / or due to incomplete information and data that our Company may not have withdrawn.

6.2 Compensation

You agree to indemnify our Company and any third party derives rights from it (affiliates, employees, administrators, suppliers, agents, agents, agents and their affiliates) for any loss, loss, expense which may be suffered by (a) your use of these Terms and Conditions of use of the Website and the services provided therein (including purchasing from the Online Store), (b) your non-compliance with these General Terms, (c) breach of applicable law you angry, (d) violation of any rights to the protection of personal data to third parties, (c) violation of the Company's copyright. In any event, if you suffer any loss due to gross negligence of our Company (we exclude any liability arising from slight negligence), the Company will cover any positive loss of X user directly related to the damaging event and the serious negligence of the company. All liability limitations set forth herein, as a whole, are valid and consistent with good faith and conduct, and Users agree to these exceptions and limitations.

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